Privacy Policy
PRIVACY
Last Updated: October 2026
Smarfecto is dedicated to safeguarding your privacy. This Privacy Policy details how we collect, use, and protect your information when you visit our website, purchase our products, or interact with our services.
Information We Collect
Information you provide directly:
- Contact details: Full name, email address, phone number, shipping address, and billing address.
- Order details: Products purchased, size selections, payment confirmation, and transaction records.
- Support communications: Messages, emails, inquiries, and customer feedback.
Information collected automatically:
- Technical and device information: IP address, browser type, operating system, pages visited, time spent on pages, and referring URLs.
- Cookies and tracking technologies: Session cookies and tracking tags used to manage shopping carts, remember user preferences, and compile aggregate website traffic analytics.
Notice Regarding Biometric Information (Illinois BIPA Notice)
In accordance with the Illinois Biometric Information Privacy Act (740 ILCS 14/):
Smarfecto does not collect, capture, purchase, receive through trade, or obtain biometric identifiers or biometric information (such as retina or iris scans, fingerprints, voiceprints, or scans of hand or face geometry) from visitors or customers. Any sizing, fit, or wellness features offered through our smart textiles use general apparel measurements and operational sensor data, not biometric identifiers.
How We Use Your Information
We use your information to:
- Process, package, and deliver your orders.
- Provide tracking updates, order confirmations, and customer support.
- Prevent fraudulent transactions and secure our systems.
- Improve our website usability, product design, and catalog offerings.
- Send optional marketing announcements and special offers when you have given us permission to do so. You may unsubscribe from marketing emails at any time.
- Information Sharing and Third Parties
We do not sell, rent, or trade your personal information. We only share data with vetted third-party service providers necessary to operate our business:
- Payment processors to finalize checkout transactions.
- Shipping carriers (such as USPS, UPS, FedEx, or DHL) to deliver orders to your address.
- Cloud hosting, IT, and email delivery platforms to keep our store running.
- Legal authorities when strictly required by a valid subpoena, court order, or applicable law.
Cookies and Web Tracking
We use cookies to maintain your active shopping cart, keep you logged in, and analyze web traffic patterns. You can disable or manage cookies through your web browser preferences; however, disabling certain cookies may impact store checkout functionality.
Your Rights and Choices
Depending on your residency, you have rights regarding your personal information, including:
- The right to know what personal data we have collected about you.
- The right to request correction of inaccurate records.
- The right to request deletion of your personal data, subject to legal and tax retention rules.
- The right to opt out of promotional emails by clicking the Unsubscribe link located at the bottom of any email.
To submit a privacy request, please email privacy@smarfecto.com.
Children's Privacy
Our website and products are intended for adults. We do not knowingly collect personal information from individuals under the age of 13. If you believe a child has provided us with personal information, please contact us immediately so we can remove it.
Contact Our Privacy Team
If you have questions, comments, or requests regarding this Privacy Policy, please contact privacy@smarfecto.com